XX Standard Privacy Policy
XX Standard respects your privacy and is committed to protecting the personal information you provide when visiting our website, booking services, communicating with us, or otherwise interacting with our business.
This Privacy Policy explains the types of information we may collect, how we collect and use that information, how information may be shared, your choices, and how to contact us regarding your information.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Email address
- Telephone or mobile phone number
- Service address
- Billing information
- Booking and appointment information
- Service selections and preferences
- Property access or service instructions
- Communications you send to us
- Customer support inquiries
- Other information you choose to provide in connection with our services
We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device information, referring pages, pages visited, and general website usage information.
2. How We Collect Information
We may collect information when you visit or use our website, request a quote or book a service, create or manage a booking, provide information through an online form, contact us by telephone, email, SMS, or another communication method, communicate with customer support, participate in a referral or service-related program, or otherwise voluntarily provide information to XX Standard.
Certain information may also be collected through service providers we use to operate our website, booking system, communications, payment processing, and other business functions.
3. How We Use Your Information
We may use personal information to:
- Process, schedule, manage, and fulfill service bookings
- Send booking confirmations and appointment reminders
- Communicate scheduling changes, cancellations, or service updates
- Provide customer care and respond to questions
- Communicate regarding access instructions or information needed to perform a service
- Process payments and maintain transaction records
- Operate and improve our website and services
- Maintain business and accounting records
- Prevent fraud, misuse, or unauthorized activity
- Protect the security of our customers, service providers, website, and business
- Comply with applicable laws, regulations, legal processes, and governmental requests
- Enforce our agreements, policies, and terms
4. SMS Communications
If you voluntarily opt in to receive SMS communications from XX Standard, we may send text messages concerning booking confirmations, appointment reminders, scheduling and rescheduling, service updates, account or booking notifications, customer care and support, and other communications directly related to services you requested from XX Standard.
Message frequency varies. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to a message from XX Standard.
For assistance, reply HELP or contact support@xxstandard.com.
Consent to receive SMS messages is not a condition of purchasing services from XX Standard.
5. SMS Privacy and Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All categories of information sharing described in this Privacy Policy exclude text messaging originator opt-in data and consent.
SMS opt-in data and consent will not be shared with any third parties.
XX Standard does not sell SMS opt-in information, mobile phone numbers obtained through SMS consent, or SMS consent records to third parties.
Service providers that assist XX Standard with delivering communications may process information solely as necessary to provide communications services on our behalf and subject to applicable privacy and confidentiality requirements.
6. How We Share Information
We may disclose personal information to service providers that perform business functions on our behalf, including booking and scheduling platforms, payment processors, telephone and communications providers, website hosting and technology providers, analytics providers, professional advisers, and contractors or service providers involved in fulfilling requested services.
These parties may receive information only as reasonably necessary to perform services for XX Standard or as otherwise permitted by law.
We may also disclose information when reasonably necessary to comply with law, respond to lawful requests, protect rights or safety, investigate suspected fraud or abuse, or complete a business transaction subject to applicable privacy requirements.
We do not sell or share personal information with third parties for their independent marketing or promotional purposes.
SMS opt-in data and SMS consent will not be shared with third parties for marketing or promotional purposes.
7. Payment Information
When you make a payment for services, payment information may be collected and processed by third-party payment processors used by XX Standard. XX Standard may retain transaction details necessary for bookkeeping, customer support, dispute resolution, and legal or regulatory compliance.
8. Cookies and Website Technologies
Our website may use cookies and similar technologies to operate website features, remember preferences, understand how visitors use our website, improve functionality, and support security. Your browser may allow you to control or disable certain cookies.
9. Data Security
XX Standard uses reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no electronic system can be guaranteed to be completely secure.
10. Data Retention
We retain personal information for as long as reasonably necessary to provide and manage our services, maintain customer and transaction records, meet accounting and recordkeeping requirements, resolve disputes, enforce agreements, protect legitimate business interests, and comply with applicable legal obligations.
11. Your Choices
You may contact XX Standard to request that we update or correct certain personal information we maintain about you. You may opt out of SMS messages at any time by replying STOP. For SMS assistance, reply HELP or contact support@xxstandard.com.
12. Third-Party Websites and Services
Our website or services may contain links to, or integrate with, third-party websites, platforms, or services. XX Standard is not responsible for the privacy practices of third parties that operate independently from us.
13. Children's Privacy
XX Standard's services are not directed to children under the age of 13, and we do not knowingly collect personal information directly from children under 13.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our services, business practices, technology, or legal obligations. When changes are made, we will update the Last Updated date at the top of this page.
15. SMS Terms & Conditions
For additional information regarding XX Standard SMS communications, review our SMS Terms & Conditions.
16. Contact Us
XX Standard
Website: xxstandard.com
Email: support@xxstandard.com